Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Capitova platform, website, and related services (collectively, the "Services") provided by Capitova ("we," "our," or "us").

By creating an account or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

1. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. By using the Services, you represent and warrant that you meet these requirements.

2. Account Registration

• You must provide accurate, complete, and current information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must notify us immediately at securitysupport@capitovaventures.com if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms or that remain inactive for more than 12 months.

3. Description of Services

Capitova provides a SaaS platform offering operational dashboards, financial tracking tools, investor reporting, and strategic consultancy services for early-stage companies and investors. Our Services include:

• Founder Dashboard: KPI tracking, burn rate monitoring, runway projections, and investor-ready reporting.
• Investor Dashboard: Portfolio monitoring, standardized reporting, and deal flow intelligence.
• Consultancy: Strategic advisory sessions, performance reviews, and operational frameworks (available on select plans).

4. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law or regulation.
• Upload false, misleading, or fraudulent data to the platform.
• Attempt to gain unauthorized access to other users' accounts, data, or any system or network connected to the Services.
• Reverse-engineer, decompile, disassemble, or create derivative works based on the Services.
• Use automated tools (bots, scrapers, crawlers) to access the Services without our prior written consent.
• Resell, sublicense, or redistribute the Services to third parties.

5. Your Data & Intellectual Property

5.1 Ownership

You retain all rights and ownership of the data, content, and materials you upload to the platform ("Your Data"). We do not claim ownership over Your Data.

5.2 License to Us

You grant us a limited, non-exclusive, worldwide license to use, process, and display Your Data solely as necessary to provide and improve the Services. We may also use anonymized, aggregated data (from which no individual company can be identified) for industry benchmarking and product improvement.

5.3 Data Portability

You may export Your Data at any time through the platform's export functionality. Upon account termination, we will make Your Data available for export for 30 days before deletion.

6. Fees & Payment

• Subscription fees are charged in advance on a monthly or annual basis, as selected during registration.
• All fees are non-refundable except as expressly stated in these Terms or required by law.
• We may change pricing with 30 days' written notice. Continued use after a price change constitutes acceptance.
• Failure to pay may result in service suspension. Accounts with outstanding balances for 30+ days may be terminated.

7. Free Trials & Beta Features

We may offer free trials or early-access beta features at our discretion. Beta features are provided "as-is" and may be modified or discontinued without notice. Free trials convert to paid subscriptions at the end of the trial period unless cancelled.

8. Our Intellectual Property

The Services, including all software, algorithms, designs, text, graphics, logos, and trademarks, are owned by Capitova and protected by intellectual property laws. Nothing in these Terms grants you any rights to our intellectual property beyond the limited right to use the Services as described herein.

9. Third-Party Services

The Services may integrate with or link to third-party platforms (e.g., payment processors, analytics providers). We are not responsible for the practices, content, or availability of third-party services. Your use of third-party services is subject to their respective terms and policies.

10. Confidentiality

We treat your business data as confidential. We will not disclose your individual company data to third parties without your consent, except as required by law or as necessary to provide the Services. This obligation survives termination of these Terms.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Capitova does not provide investment advice, legal advice, or tax advice. The dashboards, analytics, and consultancy services are informational tools. All business decisions remain your responsibility.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAPITOVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Capitova, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

14. Termination

• By You: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
• By Us: We may suspend or terminate your account for violation of these Terms, non-payment, or at our discretion with 30 days' notice.
• Effect: Upon termination, your right to use the Services ceases immediately. Sections 5, 10, 11, 12, 13, and 16 survive termination.

15. Changes to These Terms

We may modify these Terms at any time. We will provide notice of material changes via email or an in-app notification at least 30 days before the changes take effect. Continued use of the Services after changes constitutes acceptance. If you disagree with the updated Terms, you may cancel your subscription.

16. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Capitova is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration, except where prohibited by law.

17. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Capitova.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
• Waiver: Failure to enforce any right does not constitute a waiver of that right.
• Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

18. Contact Us

If you have questions about these Terms, please contact us:

• Email: legalsupport@capitovaventures.com
• General Inquiries: support@capitovaventures.com