Cookie Policy

This Cookie Policy explains how Capitova ("we," "our," or "us") uses cookies and similar technologies when you visit our website at capitova.com and use our platform. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide analytics information, and remember your preferences. Cookies set by the website owner are called "first-party cookies." Cookies set by other parties are called "third-party cookies."

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as authentication, session management, and security protections. You cannot opt out of these cookies as the platform cannot operate without them.

• Session cookies: Maintain your login state across pages.
• Security cookies: Help detect and prevent fraudulent activity and protect against CSRF attacks.
• Load-balancing cookies: Distribute traffic across servers for optimal performance.

2.2 Analytics & Performance Cookies

These cookies help us understand how visitors interact with our platform by collecting aggregated, anonymous information. We use privacy-respecting analytics tools.

• Page views and navigation patterns: Which pages are visited and in what order.
• Feature usage: Which dashboard features are most used.
• Error tracking: Identifying and resolving technical issues, crashes, or slow-loading pages.

2.3 Functional / Preference Cookies

These cookies remember your settings and preferences to provide a more personalized experience.

• Display preferences (e.g., dark mode, dashboard layout).
• Language and region settings.
• Recently viewed sections or reports.

2.4 Marketing Cookies

We currently do not use marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent before enabling them.

3. Similar Technologies

In addition to cookies, we may use:

• Local Storage: Stores data in your browser to persist preferences and cached content between sessions.
• Session Storage: Temporarily stores data that is cleared when the browser tab is closed.
• Pixels / Web Beacons: Tiny transparent images used to track email opens and website visits (we do not currently use these on our platform).

4. Third-Party Cookies

Some cookies may be set by third-party services integrated with our platform:

• Payment processing: Our payment provider (e.g., Stripe) may set cookies related to fraud detection and transaction security.
• Analytics providers: Privacy-focused analytics tools may set minimal cookies to measure anonymized usage data.

We do not control third-party cookies. Please refer to the respective third-party's cookie policy for more information.

5. Cookie Duration

Cookies on our platform fall into two duration categories:

• Session Cookies: Temporary cookies deleted when you close your browser.
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 1 year) or until manually deleted.

6. How to Manage Cookies

You have several options for managing cookies:

6.1 Browser Settings

Most browsers allow you to block or delete cookies through their settings. Common browsers:

• Chrome: Settings -> Privacy and Security -> Cookies
• Firefox: Settings -> Privacy & Security -> Cookies
• Safari: Preferences -> Privacy -> Manage Website Data
• Edge: Settings -> Privacy, Search, and Services -> Cookies

6.2 Opt-Out Tools

You can opt out of analytics tracking by using browser extensions such as uBlock Origin or Privacy Badger. We respect Do Not Track (DNT) browser signals where technically feasible.

Note: Blocking essential cookies may impact your ability to use the platform - features like login, dashboard access, and secure sessions require these cookies to function.

7. Changes to This Cookie Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date. If we introduce new types of cookies (e.g., marketing cookies), we will notify you and obtain consent where required by law.

8. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacysupport@capitovaventures.com
• General Inquiries: support@capitovaventures.com